FAQ

Frequently
Asked Questions

Find answers by topic — from company services and materials to machining capabilities, quotation, and lead time.

Company & Services

We're a Taiwan-based manufacturer specializing in precision machining of hard and brittle materials — including silicon carbide (SiC), advanced ceramics, quartz, glass, and sapphire — along with hardened steels and engineering plastics. We work with customers across the semiconductor, medical, industrial equipment, and automation industries.

Want the full picture? Visit our Capabilities page, or just Contact — we're happy to talk.

Three things set us apart:

Cross-industry expertise. Our tooling and manufacturing engineers bring 20+ years of experience across a wide range of industries — the kind of depth that solves problems other shops can't.

Proprietary micro-precision technology. We've developed our own drilling process for high-precision micro-hole drilling and ultra-fine pitch machining — down to 0.02mm — even on the hard and brittle materials.

True collaboration, not just fabrication. We believe the best results come from getting involved early in your project. Beyond our own machining expertise, we're backed by Taiwan's world-class supply chain across semiconductors and beyond. Bring us your query, and we'll work with you to find the most suitable material and process.

We manufacture in Taiwan. Moreover, we're experienced in shipping worldwide, so wherever you're based, we can get precision parts to your door.

We work with customers across the semiconductor, data center & communications, industrial equipment & automation, and medical industries.

Beyond our home base in Taiwan, we ship to customers across Central and Southern Europe, Southeast Asia, and Japan — and we're actively growing our reach into North America.

Both! We handle everything from one-off prototypes to full mass production. That said, unit pricing does scale with order quantity — smaller batches typically cost more per piece due to setup and tooling.

Not sure what your project will run? Send us your drawings and we'll put together a quote that suits your need.

Materials We Work With

We machine a wide range of non-metal materials, including advanced ceramics (SiC, AlN, ZrO2, Al2O3, MGC), high-performance plastics and engineering plastics (e.g. PEEK, PTFE, PPS, POM, ABS, PC), and other hard, brittle materials like quartz, sapphire, and glass. Check out our Products page for more detail.

We work with a wide range of metals — stainless steel, aluminum, copper, and titanium — plus heat-treated high-hardness steels such as tungsten carbide, powder high-speed steel (ASP23/30/60, CPM, Vanadis), and tool steel (40–64 HRC).

Head over to our Products page to see photos of finished parts.

MGC (e.g. Macor®, a machinable glass ceramic built on Corning) is a glass ceramic material containing mica crystals, which lets it be milled or turned without sintering. That means faster machining and shorter lead times — ideal for complex, small-quantity custom parts.

Structural ceramics (like Al2O3 and ZrO2) offer superior strength, wear resistance, and high-temperature stability compared to machinable glass ceramic (MGC) — but they require sintering, and machining them is more difficult, costly, and prone to defects.

Advanced ceramics bring high dielectric strength, excellent plasma etch resistance, and chemical inertness to the table — properties that prevent metallic contamination in ultra-clean wafer environments.

Unfortunately, no — damage to structural ceramics is irreversible. Once a crack forms, there's no way to weld, fuse, or repair it.

Machining Capabilities

For conductive metals: CNC milling, turning, grinding, wire EDM, polishing, and surface treatment/coating. For non-conductive materials like ceramics and plastics: CNC milling, diamond grinding, ultrasonic machining, micro-hole drilling, and laser processing.

See more information on Equipment page.

Structural ceramics become extremely hard after sintering, which makes them tough to cut with conventional tools and results in a low material removal rate (MRR). Instead, we rely on diamond tooling — via ultrasonic machining or precision grinding — to get the job done.

It depends on the material, dimensions, and process — with precision grinding and polishing, we can typically hold tolerances of ±0.001 to ±0.003 mm.

Keep in mind: because ceramics are hard and brittle, tighter tolerances mean longer machining time, higher defect rates, and higher costs. Looping us in early on your design is a great way to strike the right balance between performance and cost.

Check out our Capability page for more details.

Absolutely. Send us your 3D drawings (STEP/IGS) and tell us about your application — operating temperature, chemical exposure, and so on. From there, our team will work with you to recommend the best material and process for the job.

Quotation & Lead Time

Easy — reach us via email or official WhatsApp for a quick response within 24 hours, or fill out our Get a Quote form for a detailed quote within 2 business days.

Want to see the full process from inquiry to delivery? Visit Our Process.

The more info you give us upfront, the faster (and more accurate) your quote will be. Here's what helps most:

  • Drawings (basically PDF, but more preferable with CAD files and 3D models)
  • Specifications — dimensions, tolerances, quantity, and material
  • Project details — what stage you're at (development, prototyping, or mass production), your timeline, and application conditions (e.g. temperature, humidity, corrosion resistance)

Metal parts (steel, brass, aluminum, excluding tungsten carbide) typically take 7 to 20 working days. For non-metal materials, ranging from 8 to 50 working days.

Precision ceramics simply take more work. Their brittle properties mean a lower material removal rate (MRR), and getting a defect-free part requires multiple stages of precision processing — all of which adds time and cost compared to metal.

In fact, machining time for ceramics is typically 2 to 10 times longer than for the same part in metal.